Thank you for reading
"Make Their Day"
Hi it's Marie here again!
If you're reading this page I guess it's fair to assume that you found your way through to the end of the book - hurrah!
I trust you found the ideas, tips and techniques I shared useful and you're now motivated and ready to start to implementing them into your daily conversations with your existing and future customers.
This can be a really challenging time because, whilst you know WHAT to do, the HOW almost always requires additional help, guidance and support to help you perfect your very own sales and service recipes for success. This is no different in the large corporate clients I work with where we support learners with 1:1 at-desk coaching support to help them practice these ideas until they become positive habits.
Now, although I can't be with you in the same way I'd like to offer you similar support as you begin to practice the techniques within the book so....the great news is that I've already created that help and support for you.
So here's the very special EXCLUSIVE OFFER I promised...
...lifetime access to my online Ultimate Customer Service Training Programme for only £99 inc.vat.
(that's a whopping £153 off our normal price of £252)
I want to help you to create DELIGHTED customers who are RAVING FANS with a strong emotional connection to you and your business become BRAND LOYAL. More importantly, they refer and recommend you to others so that your customer base GROWS...and so does your BOTTOM LINE!
My Ultimate Customer Service Training Programme has been designed uniquely for frontline operations just like yours, to help you achieve this growth and increased profit and it's available at a hugely discounted rate of only £99.95.
You won't find this offer available anywhere else -it's an exclusive offer reserved for Make Their Day readers only.
Who is this for?
It's the perfect next-step from Make Their Day for those individuals and businesses who recognise the only way to separate yourself from your competition is to deliver a customer experience that differentiates you from everyone else in your industry - simple!
It takes all the ideas and techniques you've already read about to the next level - practical hints and tips guaranteed to make a 100% difference to your customers' experience, so that YOU and your staff are able to SHOW UP and STAND OUT like no-one else can or will.
If you're serious about getting that vital one-step ahead in your field, then you absolutely MUST ensure a PME (Positive Memorable Experience) for your prospects and customers through the service you and your colleagues are delivering - because, as you now know, you're the vital ingredient in your recipe of success.
How does it work?
This is a multi-media learning and development programme, jam-packed with live video and audio training sessions, together with practical exercises and activities and it's THE sure-fire way to instantly rocket your customers experience and keep them coming back for more, time and time again.Your training is spported with your very own 62 page workbook containing exercises to help you develop your own winning sales and service recipe. In addition to accessing almost 40 years worth of my personal, proven strategies for success you'll also receive;
Buy with confidence...
We're offering you a full 90 DAY MONEY BACK GUARANTEE if you don't think this programme is right or relevant for you, or if you don't think you've got a whole range of fantastic gold-nugget ideas and techniques to implement immediately.
That's 3 months to absorb, practice and master the content so that you can have the comfort of knowing that this will have a HUGELY SIGNIFICANT AND POSITIVE IMPACT right there on your customer service frontline.
Not sure if it's for you? How about a sample module to try...
Here's what our customers say about the programme...
Having gone through the UCSTP we were amazed at how our customer awareness skills have improved and how many great, practical ideas we've received.
Marie delivers her knowledge really clearly and we found the workbook to be an invaluable tool in helping us to relate the ideas into our daily discussions with our prospects and customers.
Super, affordable way to improve our customers experience - highly recommended!
Hi, I have just completed the The Ultimate Customer Service Training Programme and was compelled to let you know just how enjoyable it's been.
What's really surprising is that there's no rocket science here - it's full of common-sense approaches to everyday situations with consistently positive outcomes each and every time.
Really useful in my business and my customers are definitely reaping the benefits.